The ARO™, like any conventional full Management service, is available with or without a rent guarantee. If you choose not to have the rent guarantee and our tenant does not pay us the full 12 months’ rent then you would be liable to repay the balance, or, we can collect it back from a new tenant at our discretion.
If you choose our Landlord Rent Guarantee and our tenant doesn’t pay their rent, you will not be liable to repay us the amount not collected, unless the tenant leaves the property mid tenancy and there is a void. In this event where the tenant leaves during the twelve-month contract, we would normally re-let your property with a new ARO™ for the new tenancy, minus the rent portion not paid back by the previous tenant on the original ARO™ tenancy. Alternatively, if there is rent outstanding and you decide to go in another direction with your property, you will be liable to refund us the outstanding portion of advanced rent.